These Legal Documents are binding, internally consistent, and apply to the invite-only Satalya AI Dialer and Classic Dialer. There is no public registration. Misuse is the User’s sole responsibility.
Lawful businesses only. Fraud, phishing, impersonation, financial crime, money laundering, unauthorized access, and abuse of third-party data are strictly prohibited. Satalya and its project creator are not liable for a client’s unlawful use, to the maximum extent permitted by law. We may refuse, suspend, or permanently terminate any account on reasonable suspicion.
1. Nature of This Disclaimer
This Disclaimer is part of the Satalya Legal Documents. It states, in plain but legally operative language, what Satalya is not, what the Services do not promise, and who bears responsibility if the software is used badly or unlawfully. It must be read with the Terms of Service, Acceptable Use Policy, Privacy Policy, Refund Policy, and Compliance Policy. Capitalized terms follow the Terms.
If you do not accept this Disclaimer, you must not request an Account and must not use the Services.
2. No Responsibility for Misuse
SATALYA, ITS PROJECT CREATOR, OWNERS, PRINCIPALS, OFFICERS, EMPLOYEES, AND CONTRACTORS ARE NOT RESPONSIBLE FOR A USER’S DECISION TO USE THE SERVICES IN A HARMFUL, DECEPTIVE, OR UNLAWFUL WAY. THE SOFTWARE IS A TOOL. THE OPERATOR OF THE TOOL IS THE USER.
If you or anyone using your Account engages in fraud, phishing, impersonation, financial crime, money laundering, unauthorized access, harassment, or any other unlawful activity, you are solely responsible to victims, to regulators, and to courts. You shall not name Satalya or its principals as responsible for that conduct, and you indemnify the Indemnified Parties as set out in the Terms.
We do not supervise every call. We do not approve scripts by default. Technical ability to place a call is not permission to place that call.
This allocation of responsibility is a core condition of being offered an invite-only system. It is intended to protect the Company and the individuals who built and operate the project to the maximum extent permitted by Applicable Law.
3. Not Legal, Compliance, or Tax Advice
Nothing on satalya.com, in onboarding emails, in support tickets, or in product copy is legal advice, regulatory advice, tax advice, or an opinion that your campaign is lawful. You must obtain advice from qualified counsel in each jurisdiction where you call or where your targets reside.
References to GDPR principles, sanctions, or telecommunications rules are educational and contractual allocations of duty. They are not a representation that your program is compliant or that Satalya has audited you.
4. Not a Carrier, Bank, or Fiduciary
Satalya is not a telecommunications carrier in every jurisdiction, is not a bank, is not a money transmitter by virtue of accepting occasional Cryptocurrency payment for software, is not a debt collector, and is not your fiduciary. No special relationship of trust arises from an access request or from payment.
Acceptance of Cryptocurrency is a payment method for software fees, not an invitation to deposit value for safekeeping.
5. Product and AI Disclaimer
The AI Dialer may be fast and may appear confident. Speed is not accuracy. Intelligence features may hallucinate, mistranscribe, mistranslate, or suggest an unlawful line. You must not rely on AI as a substitute for trained staff and legal review.
The Classic Dialer is ordinary software. It does not make a campaign lawful.
We do not warrant connect rates, conversion rates, or deliverability. Networks block traffic. Recipients ignore calls. That is outside our control.
The website may contain simplifications, future-tense product language, or illustrations. Those are not specifications. Only an accepted order plus the Legal Documents define what we must deliver.
6. Warranty Disclaimer (Restated)
AS SET OUT MORE FULLY IN THE TERMS, THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE, WITH ALL FAULTS, AND WITHOUT WARRANTY OF ANY KIND TO THE MAXIMUM EXTENT PERMITTED BY LAW. MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE DISCLAIMED. NON-EXCLUDABLE WARRANTIES, IF ANY, ARE LIMITED TO THE MINIMUM SCOPE AND DURATION THE LAW ALLOWS.
7. Limitation of Liability (Restated)
AS SET OUT MORE FULLY IN THE TERMS, SATALYA’S AND ITS PRINCIPALS’ LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING EXCLUSION OF INDIRECT AND CONSEQUENTIAL DAMAGES AND A CAP EQUAL TO THE GREATER OF THREE MONTHS OF FEES PAID OR USD 100. THE PROJECT CREATOR AND OPERATORS HAVE NO PERSONAL LIABILITY FOR USER MISUSE. MANDATORY LIABILITIES THAT CANNOT BE EXCLUDED REMAIN ONLY TO THAT NON-EXCLUDABLE EXTENT.
8. Third-Party Rights and Websites
We are not responsible for third-party sites, carriers, model providers, or tools you connect. Their disclaimers apply to them. Your disputes with called parties are yours.
9. No Obligation to Provide Service
We may refuse, delay, suspend, or terminate access as described in the Terms and Compliance Policy. A refusal is not a representation about your character except as needed internally for risk. We owe no explanation beyond what law requires.
10. Forward-Looking Statements
Statements about future features, performance, or expansion are forward-looking and may prove wrong. You must not rely on them as promises.
11. Consistency
This Disclaimer does not reduce the AUP, the indemnities, or the export and law-enforcement clauses. If a court treats a sentence here as unenforceable, the Terms’ savings clause applies.
Questions: legal@satalya.com.
12. No Agency or Partnership
Nothing in the Legal Documents creates a partnership, joint venture, employment, or agency relationship. You have no authority to bind Satalya. You must not tell called parties that you are calling “from Satalya” or that Satalya endorses the content of the call.
Agents you hire are your agents, not ours, even if they log into a Satalya interface.
13. Evidence and Recordings
If you choose to record, you are responsible for the legality of the recording. We may have technical copies. Those copies are not an archive service and may be deleted according to the Privacy Policy. You must keep your own records if you need them for disputes.
Logs we retain may be incomplete. You must not treat our logs as a guaranteed evidentiary record.
14. Security Disclaimer
We apply reasonable security measures, but we do not warrant that the Services cannot be compromised. You must use unique passwords, protect devices, and revoke access when staff leave. Credential sharing is at your risk.
If you transmit Client Content to a third-party integration, that transmission is outside our perimeter once it leaves our control at your direction.
15. Jurisdictional Availability
The Services may not be offered in every country. Publication of the website does not mean the Services are available or lawful where you are. We may withdraw availability without liability beyond unused prepaid fees that the Refund Policy or mandatory law requires us to return.
16. Indemnity Reminder
You remain bound by the indemnification clause in the Terms. If a called party, regulator, or other person sues an Indemnified Party because of your campaign or your data, you will defend and indemnify as stated there.
17. Contact
Disclaimer questions: legal@satalya.com. Access requests: contact@satalya.com. Website: https://satalya.com.
18. Expanded Allocation of Risk for Communications Software
Outbound calling systems sit at the intersection of speech, personal data, and payment crime. History shows that the same category of software can be used to sell a lawful product or to steal from the elderly. Satalya chooses to sell only to reviewed businesses and to forbid the latter use. That choice does not make Satalya an insurer of the public, a joint venturer in your campaign, or a co-caller.
Courts and regulators sometimes attempt to reach a vendor when a user commits fraud. You agree that such an attempt would be misplaced as to Satalya where we have published this Disclaimer, an AUP, an invite-only model, and a right to terminate, and where we do not write your script or select your list. You will take all reasonable steps to make clear to counterparties that you, not Satalya, are the calling party.
If a statute imposes non-delegable duties on a software vendor, those duties apply only to the extent the statute actually names or necessarily includes a vendor of this type. You will not argue that a marketing phrase such as “intelligent” or “fast” converts us into the maker of the call.
19. No Warranty of Regulatory Fitness
We do not warrant that the Services satisfy the Telephone Consumer Protection Act, the TSR, Ofcom rules, the ePrivacy Directive or PECR, Canada’s CASL, Australia’s Spam Act, or any other named regime. Those names are examples of the kinds of law you must evaluate. Presence of a feature (for example, a consent field) is not a certification that using the feature makes you compliant.
We do not warrant PCI, ISO, SOC, HIPAA, or GDPR certification. If we later obtain an independent report, we will say so in a dated writing. Until then, any sales conversation that used the word “enterprise” is not an audit report.
20. Personal Liability Shield
To the maximum extent permitted by Applicable Law, no individual — including the project creator, beneficial owners, directors, and staff — has personal liability to you or to a third party for your use or misuse of the Services, for a refusal of access, or for a termination. Claims must be directed to the contracting entity if and when one is named on an invoice, or otherwise to Satalya as operator of satalya.com, subject to the liability cap.
This shield does not apply to an individual’s own fraud or willful personal misconduct unrelated to a User’s campaign. It does apply to ordinary design, operation, and administration of the project.
21. Website Accuracy
We try to keep the website accurate. It may still contain errors, unfinished sentences, or features that are not yet enabled for every Client. Screenshots, motion graphics, and the orbital illustration on the homepage are artistic. They are not a laboratory measurement of connect time.
Translations, if any, may lag the English Legal Documents. English controls except where a mandatory local law says otherwise.
22. Harmless Technical Failure
Calls may drop. Models may time out. Emails with credentials may land in spam. You must maintain fallback processes for your business. We are not liable for lost sales during an outage beyond any credit described in the Refund Policy.
23. Third-Party Complaints
If a person complains to you about a call, that is your complaint to handle. If they complain to us, we may listen, we may suspend you, and we may tell them to contact you or a public authority. We do not become their lawyer or yours.
24. Further Statement of Non-Responsibility
This Section 24 is a further statement of non-responsibility. It is intended to be enforceable as contract and, where helpful, as a notice to third parties who later read the website.
Satalya does not select your customers. Satalya does not listen to every call. Satalya does not write your pitch. Satalya does not stand in a room with your agents. Therefore Satalya does not “participate” in a fraud merely because a fraudster once obtained an Account or because a legitimate Client later broke the rules. When we learn of a problem we may terminate. Termination is not an admission that we were a co-venturer before termination.
If you are a journalist, investigator, or counsel for a third party, understand that the public website does not create Accounts. Understand that we publish an AUP forbidding the obvious crimes. Understand that we ask for lawful-use confirmation. Those facts should be part of any fair description of the project.
If you are a User, understand that “the software let me do it” is not a defense in court and is not a defense under these Legal Documents. Many lawful tools can be used badly. A hammer is not liable for a window. A dialer is not liable for a lie told by the person holding the headset.
If a mandatory consumer statute applies to a person we never intended to serve, that person must stop using the Services. The Services are offered to businesses. We may still rely on every limitation that the statute allows us to keep against a business User.
This Disclaimer does not promise that we will detect misuse. Detection is imperfect. Absence of detection is not approval. Absence of a lawsuit by us is not a clean bill of health for your campaign.
You should assume that your regulator will treat you as the actor. You should budget for counsel. You should not budget for Satalya to appear and defend your calling program.
The project creator’s personal assets, time, and reputation are not a warranty bond. The limitation of liability and the personal-liability shield in the Terms and in this Disclaimer are a condition of the Services being offered at all.
25. Notice to Third Parties and Authorities
This Section speaks to persons who are not Users but who may later read these pages. Satalya publishes satalya.com to describe an invite-only business product. The company does not operate a public autodialer that anyone can switch on. There is no registration button that issues credentials. A person who claims they “signed up on the website” is incorrect as to the product described here.
The Legal Documents forbid fraud, phishing, impersonation, financial crime, money laundering, unauthorized access, and abuse of third-party data. Those prohibitions are not decorative. They are conditions of any Account we issue. If an Account holder ignores them, the Account holder — not the project creator and not a staff member who merely kept the servers running — is the responsible actor.
Satalya may refuse service. Satalya may terminate. Satalya may disclose when legally compelled. Satalya may make a narrow emergency or self-protection report. None of those powers converts Satalya into a guarantor of every call placed with the software.
If you are a victim of a telephone fraud, preserve evidence, contact your bank or exchange if money moved, and contact the competent public authority where you live. You may also write to legal@satalya.com with times and numbers. We will review. We cannot promise a particular outcome, we cannot act as your counsel, and we cannot pay your loss out of a theory that a tool existed.
If you are counsel considering a claim against Satalya or its principals solely because a defendant used software, please read the Terms’ limitation of liability, indemnity, and personal-liability shield, and this Disclaimer, before filing. Those clauses allocate risk to the User. They are a condition of the bargain with every Client.
If you are a regulator, we will respond to legally compulsory process as described in the Law Enforcement Requests Policy. Informal telephone requests that are not compulsory will be treated as information, not as a duty to produce Client Content.
This notice is repeated in substance across the Legal Documents so that no one document can be quoted in isolation as if the others did not exist.
Nothing here is a waiver of any defense, including lack of personal jurisdiction, lack of standing, or statutory immunity if one applies. Nothing here is an admission that a particular person is an owner, director, or employee. Corporate roles, when relevant, will be stated on an invoice or in a filing, not inferred from a brand name on a website.
The English language version is the version we intend third parties to read.